Recordstore.co.uk cancelled order after 4 months

London, England 0 comments
Not resolved

his company took a pre-order for a signed CD at the beginning of July. After a delay getting the item signed, it was sent to their warehouse 4 months later.

The same day they sent an email cancelling my order without warning, saying they couldn't charge my card.

My card issuer denies that they attempted a transaction.

It would seem they are either lying about having enough stock to fulfill pre-orders - leaving many customers disappointed, or cannot deal with the simplest of problems that may arise during an online transactions.

Either way a complete time waster with no care for customer service.

Review about: Signed Cd.

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